YPH COVID-19 SAFETY PLAN
Please read through these important procedures before your upcoming visit:
We are excited to announce that our doors are now unlocked during business hours and that masks are recommended. Please let our staff know if there is anything we can do to make your visit more comfortable.
We will institute the following safety procedures:
If you are feeling unwell or uncomfortable coming inside please let us know so that we can either reschedule your appointment or offer a sidewalk concierge appointment instead.
We strongly recommend visiting our Online Vet Store , where we can deliver your food and treats directly to your door.
Payment Policy: We accept Debit, Visa, Mastercard, and GoFetch Reward<https://www.gofetch.ca/> payments at the door (tap preferred). We also offer a secure payment button on the top right corner of this website for surgery deposits, special orders and add-on lab tests. We accept cash, but cannot provide change at this time.
Wellness Policy: If you or someone in your household are feeling ill in any way or have travelled outside of Canada within the past 2 weeks, we ask that you please cancel your appointment and reschedule within 24 hours.
Kindness Policy: Abusive or rude behavior to our staff will not be tolerated. As the situation surrounding COVID-19 changes, we will continue to evolve our response to it. We appreciate your understanding and patience.